We at Novo Nordisk strive to make a difference and improve the life of millions of people affected by diabetes and other illnesses around the world. We use information about our visitors to improve our products and gather vital information that could help us improve our websites. Being an industry leader in Corporate Social Responsibility we take your privacy seriously, and we only collect and keep information as long as we need it for a specific task. We will never transfer or sell personally identifiable information about our visitors to a third party unless we explicitly state so at the time of collection, or ask for your permission before doing so.
Some information we ask you for directly, but other information is collected automatically. All information collected automatically is stored in an aggregate form and cannot be used to identify you as a specific individual. To provide additional functionality on our website, answer your enquiries, and improve our products, we occasionally ask you to provide us with information that can at times be personally identifiable and sensitive. As a result, information gathered by us can be divided into two main categories: personally identifiable and sensitive information, and aggregated visitor statistics. We do not link aggregated visitor statistics with personally identifiable and sensitive information.
Aggregated visitor statistics.
When you visit our websites, we automatically collect general information about your computer and its location, as well as where you came from. This information cannot be used to identify you as an individual. This information is only used in aggregate form to tell us where our visitors come from, what they look at, and where they spend the most time. This allows us to improve our websites to create a better experience for you.
Information we gather automatically:
At times, we need to collect more personal information about you. We might ask you for information such as your occupation to better understand our visitors, and to improve your visitor experience.
Typically, the information we ask for includes some of the following, but this list is not exhaustive:
In any case, whenever we ask you for any personal information that can be used to identify you as an individual, we will always provide an explanation as to why we gather the information, how we gather it, how we store it, and how we plan on treating and using it. We will only gather this information if you specifically agree to ‘opt-in’, i.e. you explicitly give us your consent to collect this information from you. We will not gather any personally identifiable information from you unless you specifically agree to provide it to us. We will only gather and store personally identifiable information for the purpose stated during the gathering process. When we finish processing your information for the stated purpose, we will erase and destroy it to ensure your privacy.
There is always a lot of information that a company can ask you for, but Novo Nordisk will only ask for information where there is a clear and necessary need for that information, which is clearly and adequately explained to you. You will always have a choice as to what information you provide. Also, you can write to us and ask for a summary of information we have that relates to you or contact us to have information deleted or modified.
There are three main ways in which we gather information. They will be explained below.
As with most other web sites, our servers keep logs over which files were downloaded, and which computers downloaded those files. Information gathered by our servers can be analysed and used to create aggregate visitor statistics which we use for evaluating and improving our sites.
Aggregate visitor information is sent by your computer to secure servers owned by our visitor traffic tracking vendor. Only Novo Nordisk and our vendor are allowed to access this data. Sale or transfer of any data to a third party is strictly forbidden.
www.novonordisk-trials.com does not currently use/allow for use of chat rooms.
The only third party that might have access to your information is our visitor traffic tracking vendor. We store our aggregated visitor traffic data, and survey data on their secure servers. The vendor is working under the instruction of Novo Nordisk in accordance with our safety measures and is strictly forbidden from transferring any part of our data stored on their servers to any other third party. We don’t share personally identifying or sensitive information with other third parties without your prior explicit permission, except when required by law or official regulations. We may disclose, only in aggregate form, our statistical analysis or demographics of users to third parties, e.g. “x% of site visitors are men.”
Protecting the privacy of children is important. Novo Nordisk does not intend to collect personally identifiable information from children (a child is defined as being under the age of 18) without permission of the child’s parent or legal guardian. Children should submit personally identifiable information to Novo Nordisk only with the explicit permission of their parent or legal guardian. Where appropriate, we will instruct children not to submit personal information. If your child has submitted personal information and you would like to request that such information be removed, please contact [email protected]
Novo Nordisk is committed to keeping data about you accurate and up to date. Therefore please advise Novo Nordisk of any changes to your details from time to time by contacting Novo Nordisk via the Contact Us form on this page.
You may access the personal information held about you by or on behalf of Novo Nordisk and to ascertain the purposes for which it is processed subject to certain criteria being met. Please contact via the Contact Us form on this page for further information if you wish to obtain insight in your personal information.
Novo Nordisk A/S, Novo Allé 2880 Bagsværd Denmark.
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This policy was last updated on April 2013.